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Frequently Asked Questions about myLunchMoney

Questions

 

Questions and Answers

What is myLunchMoney?

myLunchMoney is an online payment website that allows parents to prepay lunch funds for their children.

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What do I need to make a payment or create an account?

You will need to know your child's student ID number and birth date to create an account. Once an account is created you will be able to login with the username and password you create.

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What is my child's student ID number?

Your child's student ID number is (usually) a six digit number. In many cases your child will know this number, however it may also appear on statements from the cafeteria or library, report cards, progress reports, or transcripts.

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Which methods of payment may I use for online payments?

myLunchMoney accepts Visa or Mastercard credit cards.

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How much does it cost?

myLunchMoney charges an additional 25 cents + 3.95% of the total prepayment amount per credit card transaction.

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Why is there a convenience fee?

myLunchMoney charges the convenience fee to cover credit card transaction fees and other costs. Goshen Community Schools does not receive any part of this fee.

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Do I have to pay online?

No, myLunchMoney is an optional service.

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How long does it take for the money I add to become available to use by my child?

It may take upto 24 hours for funds to become available. You may check the status on the myLunchMoney website.

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If I have multiple children attending school can I pay for all of their fees with a single transaction?

Yes. myLunchMoney allows parents to add lunch funds for multiple children with a single transaction.

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What do I do if I experience a problem while making a payment?

Please contact myLunchMoney directly at myLunchMoneyInfo@sl-tech.net or by calling 1-800-479-3531. myLunchMoney offers customer support Monday through Friday from 7:00 am to 7:00 pm EST.

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Which fees may I pay online?

myLunchMoney only handles prepayment of student lunch money. If you would like to pay your textbook rental fees online please use Certified Payments.

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Where can I find more information about myLunchMoney?

For more information about myLunchMoney and the online payment process please visit the following pages on the myLunchMoney website: Frequently Asked Questions, and Video Tutorial.

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